While giving a great jolt to retailers, Government’s Consumer Affairs Department has issued new directions to all state governments that there should not be two maximum retail prices (MRP) for the same packaged product within the same state. It also mentioned that same rule could apply to packaged products including shops in multiplexes, malls, and airports.
There shouldn’t be duo price for the same product, says Consumer Affairs Department
Not only the bottled water but also the packaged items such beverages also can’t be sold at two MRP rates in shops, multiplexes or airports. A senior official from Consumer Affairs Department told that “There will be no dual MRP rates for packaged commodities and state Governments must ensure that within the same region, no one sells same packaged item with two different prices within a region. In the case of separate MRPs, the lowest price can be treated as the actual cost.”
The ordered was issued by the National Consumer Disputes Redressal Commission that no one could sell bottled water at two different MRP Rates at cinema halls, shopping malls, and airports actually applied to all packaged items” He added.
Department was received several complaints from the consumers
The action was taken after the department was received several complaints from the consumers saying that retailers are charging more than the actual price mentioned on the sealed packed products.
The official from Consumer Affairs Department said, “As per our norms, the weight difference can be 4.5 grams. We are receiving so many complaints from consumers, and we already write a letter to state governments to take verification and inspection. We expect manufacturers must follow these rules and guarantee customers get products of right weight for which they are paying.”
