Vistara Airlines Apologizes to Deepa Malik: Recently, Deepa Malik (46), the paralympic silver medalist alleged harassment by a crew member at Vistara Airlines. Deepa is a “specially-abled” sportsperson who recently won a silver medal at the Rio-Olympics.
On Tuesday, she was traveling on Vistara’s Mumbai-Delhi flight when this incident took place. Vistara Airlines has apologized to the silver-medalist sportsperson.
The athlete had written a complaint to the Vistara Airlines demanding an apology in which she mentioned the poor handling of the handicapped passengers by the Airline staff. She also said that the crew did not seem trained enough to handle the wheelchairs. Further adding, she said that the crew stood baffled for 10 minutes while they were deciding how to shift her from the wheelchair to the cabin seat.
And Finally, Vistara Airlines Apologizes to Deepa Malik –
To save its reputation from further tarnishing, the Airline apologized to Deepa Malik soon after they received her written complaint.
“As a team, we would like to sincerely apologize to Deepa Malik for her disappointing experience. We have been in touch with her and are grateful for the feedback that she shared. We are investigating the incident thoroughly and will take all necessary corrective actions to ensure that something like this never happens again.“ – Vistara
She mentioned the name of a crew member who behaved rudely while she was on the flight.
She said that the crew member Priyanka treated her very rudely while she (Deepa) was on her phone telling her mother about the delayed flight. “The crew member Priyanka asked me to talk softly while on the phone,” she said. And when Deepa reacted to it, she said, “Sweetheart, chill“.
The athlete shared her incident in a series of tweets while also saying that the disabled passengers ought to be treated with dignity.